Candidates compiling CVs have traditionally been given tips such as listing hobbies, using active verbs such as “organised” and “created” and including a personal statement. However, James Reed of Reed Employment believes that these things made little difference in whether someone got the job.
Instead, the critical factor was whether the CV demonstrated the candidate’s mindset. It should show that he or she can take the initiative and achieve results. So rather than saying “I supervised the customer service team for retail operations”, it should say “I co-ordinated and led the customer service team to improve satisfaction for retail operations by 29% in six months by harvesting best practices from unrelated industries”.
Hobbies could be useful, Reed found, as long as they were used to do this rather than simply pad out the list.
“CVs that demonstrated mindset at work and brought it to life just once were three times more likely than others to get the candidate an interview. Those that did it more than once were seven times more likely to get an interview,” Reed said.
Of course, it could be argued that the latter type of CV is more attractive to employers because it offers hard, quantifiable evidence of performance, but Reed believes that mindset is the real key.

Take a look at the file below. Read about the various mindset qualities, and then try to think of occasions when you have put these attributes to work.